FREQUENTLY ASKED QUESTIONS

GET ANSWERS HERE.

WHAT TYPE OF BALLOONS DO WE USE?

Our balloons are crafted with care and precision, exceeding standards found on mainstream platforms. We pride ourselves on sourcing the best materials, ensuring durability and vibrant colors that enhance any occasion. Each balloon undergoes rigorous quality control for appearance and performance.
HOW LONG IN ADVANCE DO I NEED TO PLACE MY CUSTOM BALLOON ORDER?

We recommend placing your custom balloon order well in advance for detailed customization and preparation. We accommodate varying timelines, striving to meet your needs even with shorter notice. Contact us to discuss your requirements for a memorable event experience.
DO YOU REQUIRE A DEPOSIT?

Yes, a deposit is required for custom balloon orders and event designing services. While 2-3 weeks is what we typically ask for, we are happy to accommodate varying timelines that may require shorter notice. We aim for a transparent process tailored to your event's needs.
WHAT AREAS DO YOU SERVICE?

Based in Concord, NC, we proudly serve within a 100-mile radius, including Charlotte, Salisbury, Mooresville, Albemarle, and beyond. We bring our expertise to ensure your event or project receives the attention and care it deserves.
ARE THERE ANY ADDITIONAL FEES I SHOULD BE AWARE OF?

Additional fees may apply for certain services. Installation costs ensure proper setup, while delivery fees cover logistical support.
HOW DO I ORDER?

To place an order, navigate to our "What We Offer" via the Header Menu. From there, select a product of your choosing and click "Get a Quote" in the upper right-hand corner.